I had four other companies come out and look at my unit, and Justin was the only one who did not immediately begin selling me a new system. I appreciated that Justin took my advice and checked first for a freon leak. Justin then gave me an honest quote on the repair. Justin was personable and professional. I hope to do business with 2nd Wind again!
- J. Yarborough
Travis went above & beyond in servicing & cleaning my unit. I give him 5 of 5 stars!! He was prompt, courteous, thorough and determined to get my unit in the best shape possible. He even took the time to talk me into letting him turn on the water; which I was hesitant to do as I was out of town. Travis had the caretaker of the house get me on the phone and explained the importance of a proper cleaning and assured me that he would be responsible for getting the water turned back off.
- Rosalind J.
"2nd Wind is the best Heating & Air Company I've ever dealt with. Their professional technician -Joe, is like part of the family when he comes for repairs or maintenance at our 2 properties. He assesses the problem, takes plenty of time to discuss repair options, and then works diligently to get it done. He definitely goes above and beyond. Love this company!!"
- Bert H.
"We were very impressed with Kyle. He was very pleasant and efficient and did a fabulous job. Because 2ndWind has been a family-owned business since 1985, we wanted the owner to know specifically how great Kyle did."
- E. & K. Tappa
"Roger was fantastic, he is always welcome in our home, and I will recommend him to everyone! So pleasant and patient. I just wanted you to know he is the best Tech I have ever had!"
- M. Sterling
"Brian L. was wonderful; he explained everything, took his time and even cleaned up after himself. He was a just an all-around joy to work with."
- Roseanne M.
"Our technician, Robert, was the nicest, most knowledgeable technician I've ever had! I'm a long time 2nd Wind customer and I'm very pleased with the service."
- D. Amick
“The guys (David & Kendall) did a GREAT job! I hardly noticed they were here – they were very quiet and respectful.”
- Allison N.
“A very courteous, knowledgeable, and hard-working crew even during a very difficult installation in extreme attic temperatures. Much appreciation for a job well done!”
- Mike M.
"We had a service technician who did a fantastic job installing our new heat/air conditioner on Tuesday, 10/9/2018. We got great customer service at our house. He worked all day getting it installed. He was very friendly and very professional in his job. We want to thank 2ndWind for the great service and we are truly grateful. I give him 5 stars."
- Erik J. L.
“Our service technician was so very helpful. He took the time to explain the issues he found with my system and got everything going just the way it was supposed to! He was just the nicest tech – I’d like to make sure that he is my regular service tech!”
- Evelyn A.
Been with 2nd Wind for awhile now and one night we came home and found our upstairs really hot. We called 2nd Wind and they have an answering service that takes all your information and ensured us that a technician would call. Within 15 minutes we received a call from John Graham and he arrived within the hour as he said. He found our unit frozen and said he would have to return once the ice was gone. Within 2 hours he came back and was able to address our issues. He was a very helpful, kind gentleman who made sure we understood the choices we had. We decided to just replace our upstairs systems for many different reasons . John also came to remove and install our new system which made us feel very comfortable with the service from him and 2nd Wind. We've done more work to our home since then with John and 2nd Wind and we look forward to doing more business because of the level of service and dedication he provided. Top notch service and very professional. Would highly recommend John and 2nd Wind to any and everyone. Thank you 2nd Wind and John Graham 5 stars times 100 from the Jackson family.
- Cliff & Rosa Jackson
My husband and I are long time 2nd Wind customers (20 plus years) and have always been pleased with our service technicians, first Rich, and now Justin. After the recent flood, we found out our crawlspace was flooded. Our furnace, ductwork, and AC all needed replacement. From the beginning to the end of the process, we were pleased with their courteous and well trained staff. We would highly recommend 2nd Wind for any of your HVAC needs!
- Tony & Karen Burks
We are long time clients of 2nd Wind since we retired to this area. Considering the problems we have had with the builder and sub contractors, 2nd Wind was a "breath of fresh air." They are clean (wear booties without being asked) and efficient. I wholeheartedly recommend this company and especially Nate to our neighbors.
- Bernie & Rosalind Grossman
I'm a first time customer although I've lived in NE Columbia for the past 12 years. My ground floor AC went out during the night, and it was immediately evident. I called and made a same day appointment which initially impressed me. Thank you Thomas for a job very well done!
- Jimmy Counts
For a recent service, Nate visited our home. We have full confidence in his judgment. He gave us a straight opinion based upon an outstanding job knowledge. In a recent job, I had direct supervision of ten plus HVAC craftsmen. He compares most favorably with the best of the best from our staff. He is a hard worker who is customer focused. I highly recommend this talented man to all my neighbors.
- Robert Chestnut
I have always received excellent service from 2nd Wind over many years. Each employee that has serviced my units has been knowledgeable, helpful, and courteous. You won't find a better company for quick, reliable service. It is a pleasure to do business with them!
- Bob Walling
"Caroll was great at servicing our A/C unit. He was prompt and professional, calling and coming over right on time. He directed me to the proper manual for our thermostat and gave our unit a thorough look through. He also was great with our dogs and even knew our daughter's favorite TV show theme!"
- Neal Pearson